Protect your margins
Balance delivery costs, speed and service as volumes and destinations increase.
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Why Asendia
Why Asendia
Your trusted global delivery partner to grow your business.
Present in 20 countries, delivering worldwide- About us, our values & ESG — Building a better future
- We help you grow, improve & save — See how we deliver results
- Trusted by market leaders — Customer case studies
- Valuable insights — Blog & resources
The Asendia difference smart-design by Asendia®By uniting multi-carrier power, advanced technology, and global expertise, we empower you to scale internationally faster, smarter, and with total confidence.
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Mail services
Global reach. Added value.
We provide cost-effective and ultra-reliable mail distribution worldwide, along with additional services and insights to help maximise your ROI.
- Overview — An introduction to all our international mailing services
- Marketing Mail — Reach more customers
- Business Mail — Secure communications
- Publications — Print and digital
- Mail fulfillment — End-to-end solutions
- Subscription management — Asendia Press Edigroup
- Insights — Blog, reports & industry
No-one knows mail like Asendia.Founded by La Poste and Swiss Post, we are your international mail experts.
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Who works with us
The right delivery solutions for every stage of growth
From start-ups to global enterprises, we help you deliver more — simply, reliably and at scale.
Solutions by business stageKey sector expertise
For scale-ups and growing e-commerce businesses
Your next stage of international growth deserves a smarter delivery solution.
As order volumes increase and new markets open up, international shipping and returns handling gets more complicated.
Asendia helps you simplify operations, optimise costs and deliver the experience your customers expect, with flexible international delivery solutions and reverse logistics designed to grow with you.
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The challenges of growth
More orders. More markets. More complexity?
Growth brings new pressures: rising delivery costs, more carrier relationships, different customs requirements and higher customer expectations. Your shipping setup needs to become more capable, not more complicated.
Reduce complexity
Manage more shipments and markets without multiplying manual processes and carrier relationships.
Meet customer expectations
Offer relevant delivery choices, reliable tracking and convenient returns in each market.
How Asendia helps
Three strengths. One smarter delivery solution.
Our smart-design by asendia® approach brings together the people, technology and network to create an international delivery solution around your business.
Cross-border expertise
Specialist guidance on international delivery, local market preferences and customs requirements.
Connected technology
Connect your existing systems, streamline shipping workflows and improve visibility across markets.
Multi-carrier management
Access a flexible mix of postal and commercial delivery partners, coordinated through one relationship.
e-PAQ delivery and returns
More delivery choice. Better customer experiences.
Choose the delivery and returns services that fit your customers, destinations and business.
Reliable & global
Home delivery
Home delivery that connects you to the world.
Accessible, dependable, and crafted to deliver confidence in every market. Four home delivery solutions to choose from.
- 4 services; budget-friendly to best-in-class
- Full tracking visibility
- Customs & duty management
Shopper freedom
Out-of-home delivery
Today’s shoppers value choice and flexibility.
e-PAQ’s out-of-home solutions give shoppers the freedom to collect parcels where and when it suits them best.
- Carrier-agnostic dense network
- Collection points & lockers globally
- Secure & 24/7 access
Customer loyalty
Returns
A great returns experience keeps customers coming back.
e-PAQ Returns makes it easy to manage global reverse logistics efficiently and transparently.
- Local return addresses
- Prepaid labels & QR codes
- Faster refunds for shoppers
Expand internationally with confidence
Enter new markets with confidence. Deliver like a local.
The right delivery experience can encourage more orders and stronger customer loyalty. But every market has its own expectations, customs rules and operational challenges.
Asendia combines local delivery knowledge, cross-border and customs expertise, and connected technology to make international expansion easier to manage. We help you offer the delivery choices customers expect, prepare the right customs data and simplify the processes behind every shipment.
Improve customer experience
Locally relevant delivery choices that support conversion and loyalty.
Be customs confident
Expert guidance to navigate market-specific customs requirements.
Benefit from technology
Connected workflows that reduce manual effort as you expand.
Designed to grow with you
The right solution today. The flexibility to evolve tomorrow.
Your delivery strategy should adapt as your business grows. We help you optimise services, introduce new destinations and add capabilities as your needs change, without starting from scratch.
Optimise
Review delivery costs and service performance to find the right balance for your business.
Expand
Add markets and locally relevant delivery options as demand grows.
Scale
Build on a flexible network and technology setup as order volumes increase.
Frequently asked questions
International shipping for your next stage of growth.
When should a growing e-commerce business review its international shipping setup?
It is worth reviewing your setup when order volumes increase, delivery costs become harder to control, you enter new markets or your current carrier arrangements no longer provide the flexibility you need.
Can Asendia help reduce international delivery costs?
Asendia can help you assess different delivery options and find a suitable balance of cost, speed, tracking and customer experience. The opportunities depend on your shipping profile and markets.
Can we use different delivery services for different countries?
Yes. Asendia's multi-carrier approach allows delivery solutions to be designed around the requirements of individual destinations, subject to service availability.
Does Asendia support Shopify and other e-commerce platforms?
Asendia offers integration options for e-commerce platforms, marketplaces and shipping technology. The most suitable approach depends on your existing systems, origin country and selected services.
Can Asendia help us expand into new markets?
Yes. Asendia supports international e-commerce delivery across a global network, with expertise in local delivery, customs processes and cross-border operations.
Can we offer both home delivery and parcel locker collection?
Depending on the destination and service, Asendia can support home delivery and out-of-home options including parcel lockers and collection points.
Can Asendia help with customs and international returns?
Yes. Asendia offers customs support and international returns solutions. Available capabilities depend on the markets, services and requirements involved.
Will our delivery solution need to change again as our business gets bigger?
Asendia's flexible approach allows delivery options, destinations, returns and technology capabilities to evolve as your business grows.
